Privacy Policy

1. Introduction

Raidea, LLC ("we," "us," or "our") operates 20 Patterns (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

• Account Information: Email address, display name, and password when you create an account
• Payment Information: Payment details processed securely through Stripe (we do not store your full credit card number)
• Communications: Information you provide when contacting us for support

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Usage Data: Problems solved, patterns viewed, time spent on lessons, XP earned, and progress information
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies: Small data files stored on your device to maintain your session and preferences

2.3 Google Authentication

If you sign in with Google, we receive your email address and display name from Google. We do not have access to your Google password.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your subscription and payments
• Track your learning progress and display achievements
• Send you important updates about your account or the Service
• Respond to your questions and support requests
• Analyze usage patterns to improve our content and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• Service Providers: We share data with trusted third parties who help us operate our Service:
  • Firebase (Google) - Authentication and database storage
  • Stripe - Payment processing
  • Vercel - Hosting and infrastructure
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information when you give us explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure authentication through Firebase
• Payment processing through PCI-compliant Stripe
• Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as:

• Your account is active
• Needed to provide you services
• Required by law or for legitimate business purposes

If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing of your data
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at ceo@raidea.dev.

8. Cookies and Tracking

We use cookies and similar tracking technologies on our Service. This section explains what cookies are, the types we use, and how you can manage them.

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and how you interact with them. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain until they expire or you delete them).

8.2 Types of Cookies We Use

We categorize our cookies into three types:

• Necessary Cookies (Always Active): These cookies are essential for the Service to function. They enable core functionality such as:
  • Keeping you logged in during your session
  • Remembering your cookie consent preferences
  • Security features and fraud prevention
  These cookies cannot be disabled as they are required for the Service to work.
• Analytics Cookies (Optional): These cookies help us understand how visitors use our Service. We use this information to improve our content and user experience. Information collected includes:
  • Pages visited and time spent on each page
  • Features used and problems encountered
  • General geographic location (country/city level)
  You can opt out of analytics cookies through our cookie settings.
• Marketing Cookies (Optional): These cookies may be used to deliver relevant advertisements and track their effectiveness. We currently do not use marketing cookies, but may in the future. You can opt out of these cookies through our cookie settings.

8.3 Third-Party Cookies

Our Service may set cookies from third-party services we use:

• Firebase (Google): For authentication and user session management
• Stripe: For secure payment processing

These third parties have their own privacy policies governing their use of cookies.

8.4 Managing Your Cookie Preferences

You have several options for managing cookies:

• Cookie Banner: When you first visit our Service, you can choose which optional cookies to accept or decline
• Browser Settings: Most browsers allow you to control cookies through their settings. You can typically block or delete cookies, though this may affect the Service's functionality
• Opt-Out Links: You can opt out of certain third-party cookies through industry opt-out mechanisms

8.5 Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. Our Service currently does not respond to DNT signals. However, you can manage your tracking preferences through our cookie banner.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of your personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed in Section 7. Our legal basis for processing your information includes:

• Performance of our contract with you (providing the Service)
• Your consent (where applicable)
• Our legitimate interests (improving our Service, fraud prevention)
• Compliance with legal obligations

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.